Terms of use

Version 1.0 · effective as of October 2023.

Reference translation. The official version of this document is the one published in Portuguese; in case of any discrepancy, the Portuguese version prevails.

By accessing the website www.esmaltec.com, maintained by Esmaltec (Terrar Indústria e Comércio Ltda., CNPJ 96.283.452/0003-69, Avenida C.A.F., 660, Distrito Industrial, CEP 13505-645, Rio Claro/SP, Brazil), you agree to these Terms of Use and to the applicable law. If you do not agree with any of these terms, please do not use the website. The website's content is protected by copyright and industrial property laws.

1. Use of content

You may view, print or download the materials available on the website (texts, images and documents) for personal, informational and non-commercial use. This is a license to use, not a transfer of ownership. You may not:

  1. modify or copy the materials for republication;
  2. use the materials for commercial purposes or for public display without Esmaltec's written permission;
  3. attempt to decompile, reverse engineer or access restricted areas of the website;
  4. remove copyright notices, trademarks or other proprietary notices from the materials;
  5. reproduce or mirror the materials on another server or website.

This license terminates automatically if any of these restrictions is breached. The trademarks, logos and other distinctive signs displayed on the website belong to Esmaltec or to their respective owners.

2. Technical information about products and services

The descriptions of products and services published on the website are for information only. They do not replace technical data sheets, commercially agreed specifications or the advice of our technical support team. The performance of frits, glazes, engobes and other ceramic materials depends on each customer's production process. For specific applications, talk to our technical team.

3. Disclaimer

The website's materials are provided "as is". Esmaltec strives to keep them accurate and up to date, but does not guarantee that they are always complete, error-free or fit for a particular purpose.

4. Limitation of liability

To the extent permitted by Brazilian law, Esmaltec and its suppliers are not liable for damages arising from the use of, or inability to use, the website and its materials, such as temporary interruptions of access or loss of the user's own data.

5. Accuracy of materials

The materials displayed on the website may contain technical, typographical or photographic errors. Esmaltec may change the website's content at any time without notice.

6. Links to other websites

The website may contain links to third-party websites. Esmaltec has not reviewed all of these websites and is not responsible for their content. Including a link does not mean that Esmaltec endorses the website. Use of third-party websites is at the user's own risk.

7. Proper use of the website

Users agree to make proper use of the website's content and forms and, in particular:

  1. not to engage in illegal activities or activities contrary to good faith and public order;
  2. not to send, through the forms, unlawful, offensive or discriminatory content, unsolicited advertising or automated bulk messages;
  3. not to cause damage to the physical and logical systems of Esmaltec, its suppliers or third parties, nor to introduce or spread viruses or any other malicious code;
  4. to provide truthful information in the contact and application forms.

The contact form does not accept résumés. To apply for a position, use the Careers page whenever there are open positions.

8. Privacy

The processing of personal data on the website follows our Privacy Policy.

9. Changes to these Terms

Esmaltec may revise these Terms of Use at any time. The version in force is always the one published on this page; the version number and the date it took effect appear at the top of the document. Whenever there is a material change, Esmaltec will announce it prominently on the website. Previous versions are archived and may be requested through the Contact page.

10. Governing law and jurisdiction

These Terms are governed by the laws of the Federative Republic of Brazil. The courts of the District of Rio Claro/SP, Brazil, are elected to settle any disputes, without prejudice to a consumer's right to bring an action in the courts of their place of residence.

Questions about these Terms may be sent through the Contact page.